Terms and Conditions

Last updated: 19 September 2025

1. Acceptance of Terms

By accessing or using Velvet Odyssey’s website, services, events, or partner offerings (“Services”), you agree to these Terms and Conditions (“Terms”). If you do not agree, please do not use the Services.

2. Ownership of Images and Content

All images, descriptions, and related materials displayed on Velvet Odyssey are owned by the respective event organisers and/or Velvet Odyssey. You must not download, copy, reproduce, or otherwise use any such materials without prior written permission from the rights holder(s).

3. Booking & Correspondence

Upon securing a booking, all official correspondence regarding your booking is conducted via the website and communication channels of the corresponding partner or event organiser. Velvet Odyssey may provide introductions or links, but the ongoing booking management and communication will occur with the relevant partner.

4. Lifestyle Guide & General Information

The lifestyle guide and all editorial content on the Velvet Odyssey website are provided for information only. You should use this information according to your and your partner’s needs and preferences, and you remain responsible for assessing suitability, safety, and any requirements relevant to your circumstances.

5. Testimonials

All testimonials presented are from real, verified users of Velvet Odyssey events. Individual experiences may vary.

6. Event Changes

Events are subject to change at the discretion of the event organisers. You should carefully review the latest details and instructions provided by the event coordinators at the time of booking and prior to attendance.

7. Discounts & Promotions

Discounts, promotional offers, and pricing are subject to change at a moment’s notice by Velvet Odyssey and/or partners. Unless explicitly stated, discounts cannot be combined and may be withdrawn without prior notice.

8. Insurance

Velvet Odyssey strongly advises you to take out your own comprehensive travel and/or event insurance for all holidays and bookings made with partners we work with. You are responsible for ensuring your policy is appropriate for your needs, including cancellations, delays, health, and activities.

9. Third-Party Services & Liability

Many Services featured by Velvet Odyssey are provided by independent third-party partners. Your contract for such Services is with the relevant partner or organiser, and their terms will apply. Velvet Odyssey is not responsible for the acts, omissions, or representations of third parties and, to the fullest extent permitted by law, disclaims liability for losses arising from third-party Services.

10. User Responsibilities

You agree to provide accurate information when making enquiries or bookings, comply with partner and organiser rules, and ensure that your participation in any event or activity is suitable for your health and abilities.

11. Intellectual Property

Except as expressly permitted, you may not copy, distribute, modify, create derivative works of, publicly display, or publicly perform any content from the Services without prior written permission from the applicable rights holder(s).

12. Privacy

Your use of the Services is also subject to our privacy practices. Where you engage with partners, their privacy notices will also apply. Please review partner privacy information when booking.

13. Changes to These Terms

Velvet Odyssey may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

14. Contact

If you have any questions or issues, please email the team at hello@velvet-odyssey.com.

15. Governing Law

These Terms are governed by the laws applicable in your place of residence unless otherwise required by mandatory consumer protection laws. Any disputes shall be subject to the jurisdiction of the competent courts, unless otherwise required by law.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

This document is a general template provided for convenience and information only. It does not constitute legal advice. Consider obtaining independent legal review to ensure suitability for your specific circumstances.